Get in touch
Do you have a question about Acendy, your webshop or your next step as an entrepreneur? We are here for you with clear advice and quick answers that really help you.
Feel free to contact us. We like to think along with you.

Contact support
Monday to Friday
09:00 - 17:00
You can reach us at support@acendy.nl
Monday to Friday
09:00 - 17:00
Would you like to speak to us? Then give us a call at +31(0)412 - 66 80 17
Support team
With Acendy you don't end up in an endless menu or at a call center on the other side of the world. No, you just get us on the phone. An enthusiastic team that speaks your language and understands what you as an entrepreneur are up against. We know the market, think along with you and are ready to help you quickly and personally. Whether it's a small question or a big problem: you can count on us.






Knowledge base
In our knowledge base you will find practical manuals, help texts, videos and explanations of features and services.
Reporting errors
Click here if you are experiencing problems with the platform and would like to report them.
Business critical
For business-critical incidents outside of business hours, please contact us using the critical support form.
Acendy offices
MyOnlineStore B.V.
Molenstraat 565341 GE Oss
The Netherlands
Chamber of Commerce number: 17149100
VAT number: NL818151316B01

Mystore AS
Stakkevollveien 39 - Floor 49010Tromsø
Norway
Corporate ID: NO 914 083 095 VAT
Website: www.mystore.no
